Play — but play responsibly

Responsible Gaming — Jellybdt

Gaming is for fun, not stress. Jellybdt helps you build healthy and safe gaming habits.

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Your well-being is our responsibility

Jellybdt Responsible Gaming Policy

Important notice: Gaming is a form of entertainment. It should not be seen as a source of income or a way to solve financial problems. If you feel gaming is having a negative impact on your life, reach out to us today.

What is responsible gaming and why does it matter?

Jellybdt believes online gaming should be an enjoyable experience — never a source of stress. Responsible gaming means knowing your limits, playing mindfully, and never letting gaming take priority over your other responsibilities in life.

As online gaming continues to grow in popularity across Bangladesh, awareness of responsible gaming has never been more important. At Jellybdt, we have a range of safeguards in place with every player's mental and financial well-being in mind.

Gaming addiction is a real issue that can affect people of any age. Jellybdt takes this seriously and actively works to make our platform as safe as possible.

Our core principles

Jellybdt's Responsible Gaming policy is built on three core pillars:

  • Protection: Protecting every player from addiction and financial harm.
  • Awareness: Providing clear and honest information about the risks of gaming.
  • Support: Providing the support and guidance that players in difficulty need.

These principles are not just words — Jellybdt puts them into practice through a range of technical tools and customer support systems.

Jellybdt's Responsible Gaming Tools

We offer multiple tools to help you stay in control of your gaming. They are completely free and available to use at any time.

Daily deposit limit example70%
Weekly Betting Limit Example45%
  • Deposit limit: Set your own daily, weekly, and monthly deposit caps.
  • Betting Limits: Set your own limits for individual bet amounts and your total daily betting amount.
  • Session Time Limit: Set a daily time limit for how long you play.
  • Loss Limit: When you have lost a set amount, the game will automatically stop.
  • Cool-off period: Take a temporary break from 1 day up to 6 weeks.
  • Self-Exclusion: Option to close your account temporarily for 6 months or permanently.
  • Reality Check: Regular reminders of your gaming time and spending at set intervals.
Keep in mind: Once a deposit limit or cool-off period is set, it takes effect immediately. To increase a limit or lift a cool-off, you will need to wait 7 days — this is intentional, to prevent impulsive decisions.

Age Verification & Minor Protection

Jellybdt strictly prohibits anyone under 18 from participating on the platform. Age verification using a government-issued ID is mandatory at registration. Additional documentation may be requested at any time if there is reason for suspicion.

If you have children or teenagers at home, we recommend using parental control software on your devices and keeping your Jellybdt login details completely private.

Check yourself

Ask yourself the following questions and answer honestly — it is in your own best interest:

  • Are you playing repeatedly to try to win back money you have lost?
  • Are you lying to family or friends about your gaming?
  • Are you neglecting work, studies, or family responsibilities to play?
  • Do you feel like you want to stop gaming but cannot?
  • Is gaming affecting your mental health or financial situation?

If you answered "yes" to any of the questions above, taking a break is important. Reach out to Jellybdt's customer support — we're here to help, no judgment.

Our safety tools

What keeps your gaming safe at Jellybdt

Deposit limit

Set your own daily, weekly, and monthly deposit limits. Once a limit is reached, deposits are automatically blocked — no room for overspending.

Session Time Control

Decide in advance how long you'll play each day. When your time is up, you'll get a reminder and be logged out automatically.

Cool-off period

Take a temporary break lasting anywhere from 1 day to 6 weeks. During this time you won't be able to deposit or play, but your account will remain open.

Self-Exclusion

Exclude yourself from the platform for 6 months or longer. Permanent exclusion is also available. Your account cannot be reopened during this period.

Reality Check

Periodic pop-up notifications will remind you how long you've been playing and how much you've spent.

Gaming history review

View your full gaming history and financial transactions at any time. Analyze your own patterns and make informed decisions.

Warning Signs

Recognize the signs of gaming addiction

Gaming addiction does not happen overnight. Warning signs appear gradually. Recognizing them early makes it easier to get the right help.

1
Chasing losses: Chasing losses by playing again and again to win back money — this is the most dangerous warning sign.
2
Privacy: Hiding or lying about gaming to family or friends.
3
Neglecting responsibilities: Neglecting work, studies, or family responsibilities to play.
4
Financial issues: Borrowing money or cutting essential expenses to fund gaming.
5
Emotional Dependency: Feeling restless or irritable when you are unable to play.
6
Loss of control: Being unable to stop or repeatedly breaking your own time limits.
Steps to Get Help

What should you do if you have a problem?

Asking for help is not a sign of weakness — it takes courage. Jellybdt is always here for you.

1
Take a Break: Log in to the Jellybdt app or website to activate a cool-off period or self-exclusion.
2
Tell someone you trust: Talk to a family member or trusted friend. You don't have to carry this alone.
3
Contact our support team: Jellybdt's trained support team is ready to point you in the right direction.
4
Seek professional help: Consider speaking with a mental health professional. It's completely normal and genuinely effective.
5
Review regularly: When you return, use our tools to set new limits.

How do I set limits?

Set your gaming limits in just a few simple steps

1

Log in to your account

Log in to your Jellybdt account and go to the "Account Settings" section.

2

Responsible Gaming menu

Look for the "Responsible Gaming" tab and click on it.

3

Choose your limits

Choose from deposit, session time, or betting limits — whichever you need — and set your amount.

4

Confirm

Save your limits. They take effect immediately and you'll receive a confirmation by email.

Enjoy gaming responsibly

Join Jellybdt and use our safety tools to enjoy a secure gaming experience.

Register now Download the app

Responsible gaming questions

Simple answers to the most frequently asked questions

Yes, deposit limits take effect as soon as they are set. However, increasing or removing a limit requires a 7-day waiting period. This is intentional, to prevent impulsive decisions made in the heat of the moment.

Your valid account balance is protected during self-exclusion. Once the exclusion period ends and your identity has been verified, you can withdraw your funds. Bonus balances are generally forfeited.

A cool-off period is a temporary break lasting from 1 day up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is a much stronger measure — 6 months or more, up to permanent. During an exclusion period, your account cannot be reopened even if you request it.

Start by talking to them directly and with empathy. Listen without judgment. Then help them use Jellybdt's responsible gaming tools, or contact our customer support. If needed, encourage them to see a professional mental health specialist.

You can set reality checks every 30, 60, or 90 minutes. When the time is up, a pop-up will appear showing how long you have played and how much you have won or lost. You can then choose to keep playing or stop.

Jellybdt follows a strict age verification process and investigates suspicious accounts. That said, parents also play an important role in keeping the digital environment safe. Use parental control software on your devices and keep your login credentials private.
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